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  #61 (permalink)  
Old 26th August 2008, 10:09 PM
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Thats what they said to me, still waiting for the return call!!
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  #62 (permalink)  
Old 26th August 2008, 10:43 PM
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Oh! Lets see whah happens then. If I dont hear anything I will call them again. x
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  #63 (permalink)  
Old 27th August 2008, 08:28 AM
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The only way is to call them every day really.
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  #64 (permalink)  
Old 27th August 2008, 12:30 PM
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They called today and left a message, when I get in I will call them. I am not sure what I want really. Probabally compensation for my troubles and the paint fixing to my satisfaction. I feel I want to get customer care involved at this stage so there are no issues about getting the car fixed or incase I have issues about the quality of the workmanship. I am just not happy that my new car has so many defects. When I ring them later I will let you know what they say.

Have they ordered you a new car then Mark? x
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  #65 (permalink)  
Old 27th August 2008, 01:11 PM
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Have they ordered you a new car then Mark? x
Yes they have, but I'm pretty sure it's very, very rare for it to happen.
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  #66 (permalink)  
Old 27th August 2008, 02:41 PM
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Yes they have, but I'm pretty sure it's very, very rare for it to happen.
Glad you got it sorted. How long do they recon it will be until your new one arrives. I just hope your new one doesnt have any defects from the factory but anything would be better than the mess they made of your car. I'll keep my fingers and toes crossed for you. x
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  #67 (permalink)  
Old 27th August 2008, 03:30 PM
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It's going to be 12-16weeks apparently. So anytime before Christmas.
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Old 27th August 2008, 09:14 PM
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It's going to be 12-16weeks apparently. So anytime before Christmas.
Thats a pity your replacement is taking so long Mark.
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  #69 (permalink)  
Old 4th September 2008, 04:57 AM
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It's going to be 12-16weeks apparently. So anytime before Christmas.
Have you asked for it to be delivered through a different dealer?
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Old 4th September 2008, 10:26 AM
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Thats a pity your replacement is taking so long Mark.
I have to admit I'm not too bothered. If it arrives in December that's 10 months I've had mine for, so effectivley, 10 months free from depriciation, an extra 10 months where I don't have to get it serviced, an extra 10 months warranty & an extra 10 months RFL!!!!

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Have you asked for it to be delivered through a different dealer?
I have asked, but it's not possible.
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